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Stop citrix receiver login prompt for disconnected logon

As a result the Remote Desktop services will crash.įirst an event is raised by Application Error with ID 1000 informing us that the application svchost.exe_TermService (the process of the Remote Desktop service) has an error. When the Remote Desktop service restarts it unloads and reloads the module winsta.dll (the module that handles the WinStations), but reloads it incorrectly. In the Application log we can see an event is raised by SceCli ( Security Configuration Editor Client for Windows) with ID 1704 informing us that a new security policy is applied successfully. When this happens the Remote Desktop service reloads to load the GPO changes. The following events occur causing a chain of events leading to the described symptoms.Įvery 90 minutes group policies are automatically refreshed (or manually via gpupdate /force).

There are active (or disconnected) sessions either via RDP or ICA.

Set client connection encryption level is configured for RDSH.

Require secure RPC communication is enabled for RDSH.

Remote Desktop Session Host role (RDSH) is installed.

In some occasions the first RDP/ICA session is successful and subsequent sessions fail. There are no events logged in the event log that indicate a potential problem.

No sessions are visible on the server (no disconnected sessions either) and the same symptoms apply for sessions via Microsoft RDP. Users connect to a Citrix XenApp server and are immediately disconnected. One components crash leads to an ungraceful shutdown of other components leaving a garbage configuration, preventing new connections. This problem is caused by a chain of events. This applies to normal users and users with administrative privileges. Using Citrix Connection View in Receiver LinuxĬonnections - Configures the connections between the Citrix Receiver for Linux and the XenApp servers.When new sessions are started, either via Microsoft RDP of Citrix ICA, they are disconnected within seconds. Note: The advantage of logging in to the Receiver is that, after successful authentication, all the disconnected session starts automatically so that there is no need to authenticate again.

Select Prompt user from Logon mode, as displayed in the following screen shot:Įnter the login credentials for authentication on the receiver rather than on the Windows Logon, such as Username, Password, and Domain, as displayed in the following screen shot:

You can resolve this issue by completing any of the following two options: Using Citrix XenApp View in Receiver LinuxĬitrix XenApp - Citrix XenApp enables the users to connect to the published resources, such as the published applications, desktops, and published content through a server running the XenApp Services site.Ĭonfigure the receiver to point to XenApp services site.